Terms of Service

Effective Date: March 6, 2025
Autumn Laurel, LLC

Welcome to Autumn Laurel! These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to the following terms:

1. General Conditions

  • You must be at least 18 or have parental consent to use this website.

  • You may not use our products for any illegal or unauthorized purposes.

  • A breach or violation of any terms will result in an immediate termination of services.

2. Online Store Terms

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Prices and product descriptions are subject to change without notice.

  • We are not responsible if information on this site is not accurate, complete, or current.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Prices are listed in USD and do not include taxes or shipping fees.

  • We accept payments through Shopify’s secure payment processors.

  • We reserve the right to cancel an order if we suspect fraudulent activity.

4. Shipping & Delivery

  • Shipping times are estimates and not guaranteed.

  • We are not responsible for delays caused by carriers or customs.

  • If an item is lost or damaged during transit, please contact us at [your email].

5. Returns & Refunds

  • Our return policy is outlined [link to your return policy].

  • Items must be unused, in original packaging, and returned within 30 days.

  • Some products, such as personal care items, are non-returnable for health and safety reasons.

6. Intellectual Property

  • All content on this website, including images, text, and branding, is the property of Autumn Laurel, LLC and may not be used without permission.

7. Prohibited Uses

You may not use our website or products for:

  • Unlawful purposes

  • Infringing upon our intellectual property rights

  • Uploading or transmitting viruses or malicious code

  • Collecting or tracking personal information of others

8. Limitation of Liability

  • We do not guarantee that our website will be error-free or uninterrupted.

  • We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services or products.

9. Indemnification

You agree to indemnify and hold Autumn Laurel, LLC harmless from any claims, damages, or expenses arising from your violation of these terms.

10. Governing Law

These Terms of Service are governed by the laws of the state of Virginia, United States.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will take effect immediately upon posting.

12. Contact Information

For any questions regarding these Terms of Service, contact us at:

Autumn Laurel, LLC
hello@autumnlaurel.com
540-200-7958

Thank you for shopping with Autumn Laurel! We appreciate your support.

What Makes Us Unique

🌿 Earth + Mindful Craft
Every Autumn Laurel product begins with earth, using ingredients drawn from nature, chosen with care, and transformed with intention.

We believe that craftsmanship is a mindful practice, slow, steady, and rooted in respect for what’s real.

Our scrubs, soaps, and candles are poured, whipped, and blended by hand in small batches. They are never rushed or mass produced. Each piece carries the quiet mark of the maker and the story of the mountains that inspired it.

This is more than self-care. It’s a return to craft, to simplicity, and to honoring the beauty found in doing things by hand.

🕯 Heritage Aesthetic
Our style draws from the soulful textures of Appalachian life, worn wood, linen light, and the warmth of a candle at dusk.

We believe beauty lives in the details: the curve of a jar, the story on a label, the balance between tradition and modern design.

Each collection is steeped in history and reimagined for today’s homes, moody, grounded, and quietly refined.

Autumn Laurel exists where heritage meets modern stillness.

🏔 Appalachian Roots
The Blue Ridge runs through everything we make. It is our muse, our backdrop, and our reminder to slow down.

We honor the mountain way of living, resourceful, soulful, and connected to land and season.

Every scent, story, and design carries a piece of that landscape: the morning fog, the woodsmoke, the hush of an old trail.

Autumn Laurel is a love letter to the region that called us home.

💫 Intentional Living
We believe self-care should be simple, soulful, and grounded in presence.

Lighting a candle, drawing a bath, or taking a quiet breath are not indulgences, but small rituals that steady us.

Our products invite you to pause, to reconnect with what matters, and to create moments of peace amid the noise.

Find stillness. Embrace the season. Light with intention.