Processing & Shipping

Shipping Policy

At Autumn Laurel, we take great care in packaging and shipping your orders to ensure they arrive safely. Please review our shipping guidelines below.

Processing Times:

  • Orders are typically processed within 3-5 business days.

  • Custom or made-to-order products may require additional processing time (up to 10-14 business days).

  • Orders are processed Monday through Saturday, excluding holidays.

Shipping Methods & Delivery Times:

  • Standard Shipping: 3-7 business days (Domestic)

  • Expedited Shipping: 2-3 business days

  • International Shipping: 7-21 business days (Varies by country)

  • Shipping rates are calculated at checkout based on package weight and destination.

Tracking & Lost Packages:

  • A tracking number will be provided once your order has shipped.

  • Autumn Laurel is not responsible for lost, stolen, or delayed shipments once they leave our facility.

  • If your package is lost in transit, please contact the carrier to file a claim.

International Shipping & Customs:

  • International customers are responsible for any customs, duties, or import fees required by their country.

  • Customs processing may delay delivery times.

What Makes Us Unique

🌿 Earth + Mindful Craft
Every Autumn Laurel product begins with earth, using ingredients drawn from nature, chosen with care, and transformed with intention.

We believe that craftsmanship is a mindful practice, slow, steady, and rooted in respect for what’s real.

Our scrubs, soaps, and candles are poured, whipped, and blended by hand in small batches. They are never rushed or mass produced. Each piece carries the quiet mark of the maker and the story of the mountains that inspired it.

This is more than self-care. It’s a return to craft, to simplicity, and to honoring the beauty found in doing things by hand.

🕯 Heritage Aesthetic
Our style draws from the soulful textures of Appalachian life, worn wood, linen light, and the warmth of a candle at dusk.

We believe beauty lives in the details: the curve of a jar, the story on a label, the balance between tradition and modern design.

Each collection is steeped in history and reimagined for today’s homes, moody, grounded, and quietly refined.

Autumn Laurel exists where heritage meets modern stillness.

🏔 Appalachian Roots
The Blue Ridge runs through everything we make. It is our muse, our backdrop, and our reminder to slow down.

We honor the mountain way of living, resourceful, soulful, and connected to land and season.

Every scent, story, and design carries a piece of that landscape: the morning fog, the woodsmoke, the hush of an old trail.

Autumn Laurel is a love letter to the region that called us home.

💫 Intentional Living
We believe self-care should be simple, soulful, and grounded in presence.

Lighting a candle, drawing a bath, or taking a quiet breath are not indulgences, but small rituals that steady us.

Our products invite you to pause, to reconnect with what matters, and to create moments of peace amid the noise.

Find stillness. Embrace the season. Light with intention.